KnightsVault is an online account for holding, moving and managing money.
It handles ordinary currency, pounds, dollars and euros, alongside cryptocurrency such as bitcoin, in the same place and on the same statement. This page is the orientation, and it assumes no prior knowledge at all.
You sign in and you have a balance, much as you would with online banking. From there you can send and receive money, convert between currencies, and, if you run a business through it, invoice customers, take payments at a counter, manage stock and keep your books. It is one account rather than a shelf full of separate apps, and the sidebar is long because it holds all of that in one place.
01 · First stepsGetting in: your invitation
Accounts are opened by invitation, which means someone is already expecting you. Your account manager, or whoever is providing the account, issues an invite and sends you a link carrying an invite code.
Registration asks for your email, a password of at least eight characters, and that code. It takes a minute.
Once the account exists, the wallet lives at app.kxco.io. Sign in there with the email and password you just set.
Links are reissued rather than resent, so if you need a fresh one your account manager can send a new link straight away.
If you already have an account and were sent an invite to join a business, sign in first, then open the link and confirm joining the organisation.
02 · First stepsYour first look around
You land on the Dashboard. Three things are worth knowing as you look around.
The sidebar is grouped, not flat. Items sit under headings like Core Operations, Payments & Revenue and Bookkeeping. Section 7 explains what each heading covers.
Your sidebar is tailored to your account. What appears reflects how your account is configured, so a colleague’s may be arranged differently to yours. If there is a section you would like that is not there yet, support can switch it on.
Two steps open the account up for use: verification, then funding. The next three sections cover both, in that order.
There is also a language toggle, EN and 中文, if you would rather read the interface in Chinese. It remembers your choice.
03 · Set-upVerification opens the account
Go to Verification, under the Settings heading at the bottom of the sidebar.
Identity verification is what a regulated financial service is required to do, and clearing it is what makes the rest of the account available to you. It is worth doing before anything else.
You will be asked for:
- Your personal and address details.
- Employment status: salaried, self-employed, unemployed, retired or student.
- Source of funds: salary, savings, investments, business income or inheritance.
- Intended use: goods and services, investment, savings or remittance.
Answer these accurately. They are not a quiz and there is no better or worse answer, but a mismatch between what you declare and what your account then does is the single most common reason a review gets escalated later.
When the form is submitted, the last step opens a secure page hosted by our regulated verification partner, where you accept the terms and finish the checks. That page is not part of the wallet, which is why it looks different. Come back to the Verification screen afterwards and it will show one of three states:
| State | What it means | What to do |
|---|---|---|
| Pending | Submitted, not yet decided, or the hosted step is not finished | Use Continue verification to reopen the secure page. The screen updates itself as the status changes |
| Verified | Approved. The account is open for business | Nothing. Move on to two-factor |
| Failed | Declined, usually a document or data mismatch | Start over resets the flow. If it fails twice, contact support rather than trying a third time |
04 · Set-upTurn on two-factor
Two-factor authentication means sensitive actions ask for a six-digit code from an app on your phone, as well as your password. It is the single strongest thing you can do to protect the account, and it takes about two minutes.
Set it up from Profile, in the Security card:
- Start the set-up. A QR code appears.
- Scan it with an authenticator app on your phone.
- Type the six-digit code the app shows, to prove the pairing worked.
- Save the backup codes. Write them down or put them in a password manager, somewhere that is not the phone you just paired.
The codes are what get you straight back in if you ever change or lose the phone. Storing them takes ten seconds, so do it while the screen is still open.
You can generate a fresh set later from the same screen using your password and a current code, which replaces the old one.
Every guide here assumes you have it switched on, and it is well worth having on.
05 · Set-upHow money arrives
There are two routes in, depending on what you are funding with.
Crypto: straight into the wallet
Deposit in the sidebar opens a screen headed Receive Crypto. It lists your own deposit addresses, grouped by network, each with a QR code and a copy button, plus a history of what has arrived. Send crypto to the address for the matching network and it credits to your balance.
Each address belongs to one network, so match the network as well as the coin and the deposit lands cleanly. Copy the address with the button rather than retyping it, and glance at the network label above it before you send. On-chain transfers settle immediately and are final, so that one check is all it takes.
Ordinary currency: arranged with your account manager
Pound, dollar and euro balances are arranged through whoever provides your account, on the rails set up for you. Your account manager will confirm how yours reaches you and when to expect it.
Worth knowing for later: a Vault holds GBP, USD, EUR or ARMR and is funded from your balance in that same currency, so a fiat balance is what you need to open one.
06 · OrientationThe map: every section explained
The sidebar in full. The last column shows which sections come with every account and which are enabled to suit the account.
| Section | What it is for | Who sees it |
|---|---|---|
| Core Operations | The everyday screens: Dashboard, Portfolio, Deposit (receive crypto), Withdraw, History, and the subscriptions you pay | All accounts |
| Payments & Revenue | Getting paid: payment links, payouts, an online storefront, point of sale, quotes, sales orders, projects, invoicing, subscriptions you charge for, products, pricelists, discounts, payment settings | All accounts |
| Bookkeeping | Running the books: purchases, inventory, manufacturing, expenses, accounts, documents, your team | All accounts |
| Bitcoin | Bitcoin in depth: buy and sell, Lightning, multisig custody, staking, borrowing, proof of reserves, inheritance planning, fees and mempool, coin control, on-chain messaging, recurring sends, tax reports | All accounts |
| Settings | Docs, Support, Verification, Announcements | All accounts |
| Wallet | Currency exchange, crypto, issued and linked cards, linked bank accounts, and Vaults | Enabled per account |
| Trading | Equities, contracts for difference, currency and crypto trading | Enabled per account |
| Analytics & Intelligence | Volume, customer and order analytics, and email history | Enabled per account |
| CRM | Sales pipeline, deals, contacts, marketing, helpdesk | Enabled per account |
| Business Management | Your business profile, team permissions, developer and API access | Enabled per account |
| Resources & Support | Tutorials | Enabled per account |
Two labels are worth knowing:
- Deposit is where you receive crypto, with an address and QR code per network. See section 5.
- Vaults is where you set money aside: a labelled pot inside your own balance, with an optional target. The Vaults manual covers it end to end.
07 · OrientationA sensible first week
A good order to work through it, by what pays off soonest:
- Finish verification. This is what opens the rest of the account.
- Turn on two-factor and save the backup codes. Ten minutes, once.
- Get a small amount of money in and look at History. Every movement on the platform lands there with a reference, so learning to read that screen early makes everything afterwards legible.
- Send a small amount out. Getting the first withdrawal under your belt makes every one after it routine.
- Then pick the section that matches your actual job. Invoicing if you bill people, Point of Sale if you serve a counter, Bitcoin if that is why you are here. The rest will be waiting when you want it.
The platform is broad because different account holders need different parts of it. Start where your work is and add from there.
08 · ReferenceWords you will meet
| Term | What it means |
|---|---|
| Verification, KYC | Proving who you are, as the law requires of any regulated financial service. KYC stands for know your customer |
| Two-factor authentication | A second proof of identity beyond your password, usually a six-digit code from an app on your phone |
| Backup codes | One-time codes that get you in if you lose the phone holding your authenticator app |
| Balance | What you hold, per currency. Each currency has its own balance and they do not pool |
| Fiat | Ordinary government-issued currency: pounds, dollars, euros. Anything that is not crypto |
| Address | A string of letters and numbers that crypto is sent to, much like an account number |
| Network, chain | Which blockchain an asset travels on. The same coin can exist on several, and they are not interchangeable |
| On-chain | Recorded on a public blockchain. Once it is written there it cannot be undone |
| Reference | The code attached to every transaction, so you and support can identify the same event |
| Vault | A labelled pot inside your own balance, used to set money aside. Pays no return by design |
| Organisation | A business account you can be invited into, separate from your personal one |
09 · ReferenceWhere to get help
Support in the sidebar, under Settings, is the front door for anything about your own account: verification stuck, a payment you do not recognise, a screen not doing what you expect.
Docs, also under Settings, is the in-product documentation. This site’s developer section covers the API and integration work.
Your account manager handles anything the wallet cannot do on its own: invitations, which sections are enabled for you, and how fiat reaches your balance.
One habit worth forming from day one: check the address and the network before you confirm a crypto transfer. On-chain transfers settle immediately and are final, which is what makes them fast, and a two-second check is all it takes to get every one of them right.
Read next
- Vaults: setting money aside inside your own balance.
- Trust & security: how funds and keys are protected.
- Developer documentation: API reference and integration specs.
- Contact: support is happy to pick up anything this page did not cover.